Order and delivery management for WhatsApp sellers
Keep selling through your existing WhatsApp Business number. AyraDispatch turns confirmed customer chats into one shared queue for preparing, packing and delivery. Customers keep ordering from you as usual.
Mei Ling
Today · Dispatch board
Thursday evening run
15
open orders
#0194 Mei Ling
new2 trays · Bedok · Thu
#0195 Jia Hao
1 box · Serangoon
#0191 Aisha
packed · East
#0188 Rani
packed · 6.12pm
#0186 Faridah
driver assigned
Two orders added from customer chats
board liveChat in front. Operations behind.
One order, end to end
01
Confirmed
02
Preparing
03
Ready
04
On the way
05
Delivered
What the team sees
The conversation stays personal. The work becomes visible, with the customer, order, place and timing kept together.
What the customer sees
Mei Ling
your WhatsApp Business number
Nothing new for the customer to install or log into.
You stay in the chat
AyraDispatch never asks a customer to move somewhere else. They keep talking to you in the thread they already know, and you can step in at any point. The board simply keeps up.
typed by you · 8:42 pm
Order updated
#0194 · window → Fri 3–5pm
From ready to delivered
Ready orders group into a clear delivery handover. Customers receive the useful update before they need to ask.
Ready orders
8 totalDelivery handover
East run
Bedok · Tampines
Pickup
6:45pm
Stops
3
Customer update
Built for
01
Varieties, quantities and tight delivery windows.
02
Arrangements, card messages and timed delivery.
03
Custom orders, collection slots and notes.
04
Daily menus, cut-off times and fulfilment runs.
05
Fast-moving orders across many conversations.
06
Recipients, messages and delivery details.
Before you change anything
No. You keep your number and your threads. AyraDispatch sits behind them and organises the work a confirmed order creates.
No. Customers continue ordering through WhatsApp. There is no new account, app or storefront for them to learn.
Yes. You remain in control of the customer relationship and can reply personally whenever you want.
The order becomes visible operational work for preparation, packing and delivery, with the original conversation kept in context.
Yes. Ready orders can be organised by area, handed over to delivery services such as Lalamove, and kept connected to customer updates.
Conversation-driven businesses such as fruit sellers, florists, bakeries, home-based food businesses, live sellers and gift businesses.
Show us how orders arrive today. We’ll walk through how AyraDispatch would organise fulfilment and delivery without changing how your customers buy.
Tell us what you sell and what a busy order day looks like.
A demo covers